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Your best business and personal solutions with the most affective practices for your successful experience on international experience
Debt Collection and Debt Recovery Call Center Outsourcing Services
An unpredictable economic environment sometimes puts financial pressures on a few customers, leading them to a situation of increasing debt. As a result, they delay their payments and clock up outstanding bills; simultaneously, businesses are hard-pressed with the challenge of retrieving this owed debt back in a timely way. Unfortunately, this can lead to distraction from core business goals and unnecessary wastage of time and money.
Outsourcing debt collection is the way out for enhancing business efficiency by ensuring complete AR collections. By streamlining and improving the process of debt collections, businesses can reduce the burden of bad debts, enhance cash flow and get back on the path to profitability
Technical Support and IT Helpdesk Support Outsourcing Services
The transaction is far from over once a sale has been made. Providing post-purchase support to customers is a crucial aspect of the buying process and serves as a critical and valuable opportunity to develop lasting relationships with your client base.
Our specialized remote IT support services is particularly designed to provide assistance to you with regard to all kinds of technical issues inclusive of hardware, software, system and network issues at all times, thus saving you valuable time and enabling you to troubleshoot problems quickly and efficiently. Our remote IT support staff is also able to provide support on sales and post-sales related issues, warranties, repair, backups as well as disaster recovery. Outsourcing your remote IT technical support to us will help you fast track customer technical issues and satisfy your customers by delivering higher quality of service.
Live Chat Support Outsourcing Services
Live chat support is turning out to be an easy, convenient and efficient method for marketing new products and services as well as delivery of timely customer service. We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels.
We provide a wide range of live chat support outsourcing services pertaining to various business functions. Through our services, businesses can leverage various avenues of communication including live chat support, to be constantly in touch with the pulse of customers. These include:
• Inbound Customer Service
• Customer Service for Retail, Education, Real Estate, Insurance, Healthcare and other Domains
• Customer Care
• Live Operators And Live Web Chat
• Outbound Customer Service
• Visitor Initiated Chat
• Chats For Customer Inquiries And Complaint Resolution
• Lead Generation And Lead Follow-Up
• Technical Support/Troubleshooting
• Telemarketing
• Information On Products/Services
• Order Management
• Order Fulfilment
• Order Verification
• Order Processing Queries
• Billing Support
• Helpdesk Support
• Real Time website monitoring and traffic analysis
Outsource Email Support Services
Maintaining continuous and unstinting communication with your clients is essential for the success of your customer relationship efforts. Presently, Email remains one of the primary means of non-voice communication for businesses.
We provides a comprehensive range of customizable email support outsourcing services that helps your organization deliver efficient customer service and drive efficient marketing efforts. Our experienced and skilled customer care staff can provide email support pertaining to various domains such as:
• Customer Care
• Technical Support
• Order Fulfilment
• Verification
• Complete Query Resolution
• Resolution Of Escalated Cases
• Technical And Non-Technical Support
• Shipment Information
• Product Queries
• After Sales Queries
• Information Queries
• Cross-Selling And Up-Selling Products And Services
Website Strategy
Your website is your business’s online shop window. As such, it’s the most important part of your online marketing efforts. There are so many things about your website that can damage your SEO and credibility online.
H1 tags, images, load speed, and functional links are just a few of the things that add value to your site. We will go through your website carefully and ensure that every aspect of it is working to your benefit.
One of the most important aims of any website is to enhance sales. We can help ensure that customers are seamlessly guided toward buying your goods and services.
Affiliate Marketing
This is a performance-based type of marketing where you pay for conversions rather than traffic.
How it works is that you get a professional blogger or high-traffic website owner to market your products to their audience.
You pay them a percentage of the profits every time you gain a sale from these sources. Affiliate marketing is a type of modern-day version of door-to-door sales.
Email Outreach
Email outreach is one of the oldest digital marketing strategies but it’s still one of the best ways to generate leads.
Managing an email contact list, email personalization, and targeted product offers is an essential part of email marketing. It’s also time-consuming and complicated.
We has the skill to handle all of these aspects easily. We help grow your email list, come up with engaging campaigns that drive conversions, and set up effective mailing campaigns.
Social Media Marketing Services
To succeed at social media you need a thorough knowledge of each platform you’re using. Different social media networks appeal to different audiences, so you can reach out to the exact clientele to suit your business aims.
• There are about 3 billion social media users worldwide, that’s a huge audience for your goods and services. Social media marketing involves increasing awareness of your brand by sharing content with and engaging with this audience.
We will help you create suitable content that appeals to the demographic you want to target. We also help you set up targeting ads to present your company to a specific demographic
We also do an in-depth analysis of your current social media standing, devise compelling social media campaigns to attract sales, and monitor social media comments about your business.
Design
We design beautiful, easy-to-use mobile and web products that meet your business and users needs.
We also work close to our dev team to ensure our designs are technically feasible within the constraints of the project.
• Information Architecture
• User Experience Design
• Visual Design
• Prototyping
Mobile App Development Outsourcing Services
While having a mobile presence has become a necessity for companies, keen attention has to be paid to the development of an application to ensure that it is adaptable to diverse devices. The success of a mobile application also lies in its providing a seamless user experience and utilitarian content that is relevant for a consumer on the go.
Team of qualified software professionals can create a native, web or hybrid application that is exactly suited to your specific needs.
With the right mobile application for your objectives, you will have a strategic differentiator for your business that will set your company apart from the competition. You will also be able to adapt your business models to take advantage of advancements in the mobile technology domain.
Custom Software Application Development Outsourcing Services
Advancements in technology and changes in the business environment constantly create opportunities for the development of new software solutions that can benefit your company. The journey from concept to finish comes with its own challenges, often taking up resources and escalating costs, and a great idea could be compromised as a result.
You can be assured of end-to-end software application development services for any requirement that your company has. We understand the importance of speed-to-market and the best quality, and our team of experienced software development professionals focuses on delivering these.
Logistics & warehousing
We help you identify key strategic partners to manage your distribution and logistics. We work with courier, parcel, mail companies to determine optimal and effective delivery and distribution models that are end to end integrated. We have a wide network of connections with fulfilment suppliers and international logistics suppliers covering air, sea and road freights for diverse industries including fashion, retail, automotive, beverages, healthcare, agricultural etc. including customs brokerage.
eCommerce platform design, development and ongoing maintenance
We undertake end to end delivery of online ecommerce property with strong focus on user friendly design with unique brand identity and conversion architecture. Secure and robust development and maintenance support on various platforms like – Magento, WooCommerce, nopCommerce, BigCommerce, Custom ecommerce development supporting B2C, B2B, Marketplace, Mobile and other integration requirements. We also take care of various integrations with existing internal systems and 3rd party software and suppliers.
Strategic Consultation & Planning
We bring a strategic focus to your ecommerce business model. We help you identify potential market, marketing channels and customized business model and value proposition. We also undertake evaluation of competition strategy. Our consulting process spans across various business processes including product and category evaluation, promotions and marketing strategy, omnichannel strategy, operational and accounting requirements. Our system design and architecture engagement involves planning for features and functionalities required for the business with various use cases and flow diagrams. We also help you ascertain resource planning, technology and integrations requirements,and ongoing digital marketing roadmap.
Logo design
A LOGO has become a very common yet the most impactful thing over the past few years, but still not many people know its actual worth and capabilities of transforming a business. A logo is nothing but a ‘name’ written in a dramatic manner. It is basically an art of representing a brand / company in a distinctive way by using a handful of Logo Design Services elements, such as shapes, patterns, colors, and fonts.
Branding and Identity
In a crowded marketplace, other companies are likely trying to solve the same problem you are.
A well-designed brand image can position your company above the competition, connecting you with your target audience and communicating your differentiation. There’s no one correct approach to what brand guidelines should be, and we help you understand the possibilities and make well-informed decisions.
Stationery design
Business, just like everything nowadays, happens a lot in the digital world. So it’s easy to forget about a quintessential piece of brand image and marketing: stationery design.
Branded stationery is an “old school” marketing resource that is every bit as efficient today as it was in the XVIII century and one you should not dismiss or overlook.
Stationery design includes designing of pencil, eraser, notebook, diary, pen, business cards, letterheads, envelopes, folders and other stationary stuffs. We design all types of stationary items with a unique concept and thought.
Professional Video Production Services
Professional Video Production Services
Video has the unmatched potential to convert prospective buyers into paying customers. Professional video production team utilizes original art, scripting, motion, and music to distill your message creatively. We work with clients to help them meet the needs of their video and digital marketing strategy, offering corporate video production services that will convey your brand's voice. Our video and digital marketing strategy team can provide your business with long-term assets to broadcast your message and boost your brand’s engagement.
Whether you’re looking to create animated videos, explainer videos, broadcast videos, or something else entirely, we can help. We can aid with the entire process, from raw footage to the final product.
